Frequently Asked Questions

Though private investigators can go anywhere that is public, they are not allowed to trespass. They cannot enter a property, house, or building that they do not have permission to enter. If the owner of a home gives them permission, they may enter the home to look for information that is needed.

Hiring a private investigator can help in all kinds of situations ranging from finding a birth parent to improving personal security. Nationally, the average price range for private investigation is $95-$410, although pricing often hovers around $150 per hour depending on the complexity of the services you need.

A surveillance investigator gathers information about a person, or subject, at the center of an investigation. Surveillance investigators may work as a company employee or contractor and often use wiretaps, concealed cameras, and other surveillance tools to complete investigations.

Unclaimed or “abandoned” property refers to property or accounts within financial institutions or companies—in which there has been no activity generated (or contact with the owner) regarding the property for one year or a longer period.

An assortment of clients contact us every day for investigations.

• In domestic investigations, clients hire a private investigator to conduct undercover investigations, cheating spouse/infidelity investigations, child custody, background checks on individuals, locate and missing persons, and all other domestic-related issues.
• In insurance investigations, a private investigator is hired to verify the facts of a claim, typically through video surveillance.
• Attorneys hire private investigators to work on behalf of their clients, typically in domestic, criminal, and civil investigations. This can include canvassing a location, preliminary surveillance, physical surveillance, and research needed.
• Both the public and private sector hire private investigators for an assortment of investigations.
• Businesses hire investigators for corporate investigations. This includes finding the wrongdoings of an individual at a company, internal theft, business background checks, workers’ comp claims, and more.

We understand how vital it is to be client accessible during an investigation and are available 24 hours, 7 days a week.

We cannot guarantee the results you desire, but we can guarantee we will put 100% effort into trying. As many know, no private investigator is allowed to guarantee an investigation will provide the results a client desires. Valdes Investigation group does guarantee to conduct the investigation, whether it be surveillance or research, keeping the client informed about any intel gathered throughout the investigation. We provide proof of all work conducted.

Once you become our client, we begin the investigation process immediately. This can include preliminary background investigations, preliminary surveillance, and analysis of the investigation in order to provide the best results possible.

Yes. Valdes Investigation Group puts the client first and will always keep your information 100% confidential. We never allow information to be viewed by anyone except the client and will never accept a case if it is a conflict of interest to our current client.  A private investigator is unable to divulge any information without the consent of a client, and may only divulge information with the consent of a client or by court order. All information will otherwise remain confidential.

During an investigation, VIG  provides phone or email updates during and after the actual investigation. We have a client portal in which video surveillance and reports are updated during your investigation. All information received during the investigation will be sent electronically or via postal mail (as per the client’s request). Some clients prefer verbal reports via telephone only. Clients are also able to pick up any investigation materials with a scheduled appointment.

 A private investigator is definitely worth hiring if you plan on going to court, as it can “make or break” certain case situations. If you are looking to locate a lost love or someone who owes you money and having little luck, a private investigator can help gain the intel you have not been able to find yourself. 

Sometimes people just want peace of mind knowing the truth of a matter.  We understand all situations are unique and highly sensitive. 

Private investigators are NOT law enforcement but instead, involved in the private sector. Private investigators are unable to pose as law enforcement officials or place an arrest. A private investigator is commonly referred to as a PI, private detective, gumshoe, sleuth, or private eye. Private investigators conduct investigations differently than the police and are retained in advance to conduct an investigation. A private investigator can be former law enforcement, FBI, CIA, a seasoned detective, or come from various backgrounds. At Root Investigations, we choose which investigator will conduct your investigation best and obtain the results you need based on our employees backgrounds.

Like the public sector, there are numerous things a private investigator is unable to do. This includes illegally placing a GPS on an unauthorized vehicle, unlawful entry, illegal videotaping through the interior of a property, obtaining a credit report without written consent from the individual, cell records, hacking, or arresting an individual.